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FAQs

Frequently Asked Questions
Question

How long will this community be live?

Answer

Starting October 26, 2020, and concluding on January 8, 2021.

Question

Where can I view the content schedule?

Answer

Coming Soon!

Question

After the community is no longer live, can I still access content?

Answer

At this time, the content will only be available Oct. 26, 2020, through January 8, 2021.

Question

Who can join this community?

Answer

Any operator in the foodservice industry and any suppliers who are sponsors of the community. Please click here for more information.

Question

What is the cost to join this community?

Answer

As an operator there is no cost if you volunteer your time and become an Industry Leader (Operator).

Question

How do I become a supplier partner of this community?

Answer

Please email sponsorrelations@winsightmedia.com for more information.

Question

My co-workers want to join? How do they do that?

Answer

Yes, anyone can join this community. Just send them this FSTEC Community link.

Question

I am not a supplier or a operator, but I am an industry consultant, can I join the community?

Answer

Yes, please click here to register and select Consultant. You will be charged a registration fee of $3,500.

Question

How can I reset my password?

Answer

Click here for information on retrieving your password.

Question

What email address do I use to log in?

Answer

Please use the same email address that you used during registration. Please contact onlinecommunity@winsightmedia.com if you are unable to access your email address.

Question

I am having trouble viewing webinar content?

Answer

Please contact Cassidy Doller at cdoller@winsightmedia.com

Question

I am having trouble accessing the discussion board.

Answer

Please contact Cassidy Doller at cdoller@winsightmedia.com

Question

Can I view this on my phone or mobile device?

Answer

Absolutely, click here to log in.

Question

How can I submit topic and discussion ideas?

Answer

Join our Discussion Boards and talk with our editorial teams. You can access the discussion boards here

Question

I am interested in becoming a webinar presenter for this community, who do I contact?

Answer

Please email Cassidy Doller, Manager, Digital Community, at cdoller@winsightmedia.com for more information.

Question

Can I share this content?

Answer

The content of this community is private to those that register. If you would like to refer someone in the industry, please forward https://fstec.com/ to the individual(s)

Question

What if I miss a webinar—can I watch it later?

Answer

That is the great thing about this community! Everyone is SO busy so ALL content is available 24/7—you will never miss out! Also, we follow what portion of webinars you have watched so you can come back at any time where you left off. Some webinars will be converted into PDFs, which are available the same day as the webinar, so you can also consume the content via a quick read.

Question

I have some general questions, who can I ask?

Answer

Sure, Deena Rubin, Senior Director of Meetings and Events, will be happy to help. Contact her at drubin@winsightmedia.com.